This week, we’re joined by eaziUC’s Director of Strategic Business Development.
He is lifting the lid on just ‘what is unified communications’.
We talk about it a lot here. We rave about collaboration tools for business. But, what is unified communications? It’s been a business buzzword for a while. But, the concept can still be a mystery.
Here at eaziUC, we love everything about what is unified communications. We have seen first hand how it can revolutionise the way people work. The benefits are endless for flexible working, work/life balance and cutting your commute.
But, the first step to digital transforming your workplace is to understand how it could slot into an everyday routine. Research shows that 62% of employees say that current attitudes in the workplace are the biggest hurdle to digital transformation. But, we say that needs challenging. We love unravelling what is unified communications for the companies we work with. So, let us reveal all on how unified communications can help your business.
What is unified communications?
So, our friends at UCStrategies.com describe unified communications as “communications integrated to optimize business processes.” To break that down, it’s a very clever system that joins up all of the ways in which your business communicates. It lets your phone, video, cloud or web-based applications ‘talk’ to each other. So, they aid your productivity by working together, smoothly and efficiently.
How is it different to what I already do?
Unified communications are not necessarily about getting rid of the old and bringing in the new. It can be about simply streamlining the technology we already use. That is at the heart of what is unified communications. Most of us probably already use a mobile phone, a landline and email. Statistics show that nearly three out of every four organisations provide employees with laptops (74%) and smartphones (71%). We also use conference calling or instant messaging services. Collaboration tools for business just bring all of that together. This makes it quicker and easier to find, reach and communicate among key teams. Every aspect of business communications is joined up and saved in one simple and accessible system. It’s the ultimate of business convenience.
Here are some examples of how I put that into practice:
*I can access, contribute to and share documents from anywhere.
*Brainstorm on a digital whiteboard from home.
*Message colleagues and save documents for when I need them on Cisco Spark.
*Save the money that was going to be spent on travel and have a meeting with my team without leaving my desk.
What is unified communications to me?
Many of us work from different locations. There are many professions which could benefit from modern collaboration tools. Sales executives, teachers, lawyers, healthcare professionals could all benefit from flexibility in the workplace. Think about how you and your colleagues currently communicate, how that could improve and what solutions unified communications could provide. Unified communications mean everyone is connected on the road, in the office or from home.