New legislation on General Data Protection Regulation (GDPR) comes in on 25 May. This will govern how data can be used and processed by businesses selling goods or services to people in the EU. It is the first overhaul of data protection legislation in over 25 years. This is because current laws have not kept up with the digital landscape. There are lots of implications for GDPR and unified communications. A handy infographic on how to prepare for it all is here. Although a slightly daunting prospect, GDPR and unified communications can work together. Here’s our guide to how they could be a winning combination.
Track your information and data
Firstly, a well-executed network will record activity across your kit. All your data – both written and voice – needs to be GDPR compliant. Collaborative technology means you won’t have to rely on a paper trail to track interactions with customers and colleagues. So, online meetings will be recorded, messages will be stored and files can be securely shared. Under GDPR regulations, this information can be requested at any time. Unified communications means that data is easy to access without having to sift through paper files.
Restrict access to sensitive information
Approximately, one in four companies suffered a data breach last year. So, you need to pay attention to who has access to your data. A properly configured unified communications network can have different access levels for different departments. This is crucial for GDPR and unified communications. This ensures that those have access to your data are fully trained on how to stay compliant with the law. Information can be kept under digital lock and key so data is used appropriately. It also helps to spot any suspicious or malicious activity across your network.
Take the worry out of GDPR and unified communications
A recent survey found that only one-fifth of large UK businesses felt that they were ready for GDPR. Reasons for this were a lack of in-house IT expertise and limited understanding of what the regulations mean. But, with the May deadline looming and huge fines to be dished out for non-compliance, not taking action is not an option. Data storage, backup, transmission policies and security measures are essential. A modern, trustworthy and up-to-date vendor will ensure that their networks are covered and compliant.