Virtual Help
The eaziUC video network operations centre (VNOC) can address basic questions from beginners through to complex troubleshooting. Our self-help portals will build your employee’s confidence in audio and video conferencing tools so they can live and breathe a collaborative culture in the workplace.
Onsite Engineer
Our skilled and experienced Cisco qualified engineers can install, configure and test any required new parts, which are delivered straight to your door. This can be part of the eaziUC service, under a Cisco Smart Net service contract or a warranty.
Legacy Support
If you love your current kit and want to hold on to it, the eaziUC team can also provide managed services for your legacy equipment to truly make the most of your current collaborative technology.
| eazi Fix Tasks | Virtual Help | Onsite Engineer | Legacy Support |
|---|---|---|---|
| Level 0 - Basic Training, Help, Orders For Replacement Parts | |||
| Level 1 | |||
| Level 2 | |||
| Level 3 | |||
| Onsite Repair | |||
| Onsite Reconfigure | |||
| Legacy Onsite Repair | |||
| Legacy Onsite Routine Maintenance |
The eazi Mission
eaziUC are industry leaders in the installation and management of collaboration technology solutions. As a Cisco Unified Communication specialist, we will bring the benefits of
710
global UC installations
878
Support incidents closed
Want to find out more?
If you have any questions, or are ready to collaborate, please speak to one of our eazi UC team who will be happy to help. For all enquiries, please email hello@eaziuc.com
+44 (0) 2380 765 910
hello@eaziuc.com